Shipping policy
Shipping Policy
Last updated: April 2, 2026
Processing Time All orders are roasted to order and typically processed within 1–3 business days. Orders placed on weekends or holidays will begin processing the next business day.
Domestic Shipping (United States) We offer the following shipping options at checkout:
- Standard Shipping (5–7 business days)
- Expedited Shipping (2–3 business days)
- Overnight Shipping (1 business day)
Free standard shipping is available on orders over $[X].
International Shipping We ship to select international destinations. International orders typically arrive within 7–21 business days depending on the destination and customs processing. Customers are responsible for any applicable duties, taxes, or customs fees imposed by their country.
Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Delays While we do our best to meet estimated delivery windows, delays may occur due to carrier issues, weather, or high-volume periods. We appreciate your patience.
Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us at [your email] within 7 days of the expected delivery date and we'll make it right.
Contact Us Questions about your order? Reach out at redeye@redeyecoffeeroaster.com or www.redeyecoffeeroasters.com